ACF group, or a third party acting on its behalf, acts as data processor and as data controller.
Personal identification information
ACF group may collect personal identification information from Users when Users visit ACF group websites and fill out a form. Users may be asked for, as appropriate, contact details such as ACF group, email address, mailing address and phone number.
Non-personal identification information
ACF group may collect non-personal identification information about Users whenever they use an ACF group website or application or other online service. Non-personal identification information may include technical information about Users means of connection, such as the operating system and the Internet service provider utilized, geographical information such as country of origin, behavioral information such as time spent on site, as well as further non-personal analytical data to improve customer experience, products and services.
Each User recognizes and accepts that the performance of the Services may depend on the collection and processing of personal identification information and non-personal identification information.
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How ACF group uses collected information
Principally, personal and non-personal identification information is retained for the duration of the contractual relationship or for six (6) month and used to provide the Users with the Services and to insure a full efficiency of the Services they have registered for or they requested in any other manner.
In this framework, ACF group may collect and use Users’ personal and non-personal identification information for the following purposes:
- To improve Services: Information Users provide will help ACF group to respond to certain Users’ requests.
- To personalize User experience: ACF group may use non-personal identification information to understand how Users as a group use ACF group’ Services.
- To improve ACF group’ websites and other internet presence.
- To send emails: ACF group may use the email address or mobile phone number provided by Users to respond to inquiries, questions, and/or other requests.
How ACF group protects personal identification information
ACF group adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ personal identification information within the limits of ACF group’ role with respect to the relevant Services (as certain specific services might be rendered by third parties).
Sharing personal information
ACF group does not sell, trade, or otherwise transfer to third parties Users’ personal identification information.
Acceptance of these terms
Data subject rights
Each User benefits under data protection law from a right of access, modification and opposition to the processing of its personal data, a right to erasure and a right to portability of its personal data by sending an email to firstname.lastname@example.org
Compliance with Data protection Law
All personal identification information will be treated in compliance with the Data protection Law in force in Luxembourg, including the General Data Protection Regulation dated 27 April 2016 on data protection and privacy for all individuals within the European Union.
Data protection officer
Our data protection officer’s contact details are: email@example.com – tel +352 95 99 85 1 .